"My name was Salmon, like the fish; first name, Susie. I was fourteen when I was murdered on December 6, 1973."

So begins the story of Susie Salmon, who is adjusting to her new home in heaven, a place that is not at all what she expected, even as she is watching life on earth continue without her - her friends trading rumours about her disappearance, her killer trying to cover his tracks, her grief-stricken family unravelling.